diff --git a/appservice.py b/appservice.py
index a0d4ca2..8c14bb9 100644
--- a/appservice.py
+++ b/appservice.py
@@ -150,6 +150,7 @@ def new_message(event, user):
         prefix = ""
     else:
         token = app.config['MATRIX_PNUT_TOKEN']
+        matrix_profile = get_profile(event['user_id'])
         if "displayname" in matrix_profile:
             prefix = "[" + matrix_profile['displayname'] + "] (" + event['user_id'] + ")\n"
         else:
@@ -626,6 +627,7 @@ def on_direct_message(event, user, room):
         prefix = ""
     else:
         token = app.config['MATRIX_PNUT_TOKEN']
+        matrix_profile = get_profile(event['user_id'])
         if "displayname" in matrix_profile:
             prefix = "[" + matrix_profile['displayname'] + "] (" + event['user_id'] + ")\n"
         else: